Terms of Service

Overview

Welcome to Ruffoo! The terms “we”, “us” and “our” refer to Ruffoo Official. Ruffoo operates this website and store, including all information, content, features, tools, products, and services available to you (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide a secure and convenient shopping experience.

By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please refrain from using our Services.

1. Access and Account

You represent that you are at least the age of majority in your state or province of residence. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when creating an account or making a purchase.

2. Products and Descriptions

We make every effort to display accurate product descriptions, colors, and images. However, product appearance may vary depending on your screen or device settings. All descriptions and prices of products are subject to change without notice. We reserve the right to discontinue any product at any time or to limit quantities.

3. Orders

When you place an order, you make an offer to purchase. Ruffoo reserves the right to accept or decline any order at our discretion. Your order is not accepted until payment has been processed and you receive an order confirmation. Returns and refunds are handled according to our Refund Policy.

4. Prices and Billing

Prices and promotions are subject to change without notice. All prices are listed in U.S. dollars and do not include taxes, shipping, or handling unless stated otherwise. You agree to provide accurate payment information and authorize us to charge your payment method for all applicable amounts.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. Once a product is shipped, title and risk of loss transfer to you. Most orders are fulfilled and shipped directly through Amazon Fulfillment (FBA) for fast and reliable delivery. Please refer to our Shipping Policy for more details.

6. Intellectual Property

All trademarks, designs, logos, images, videos, and written content on this website are owned by Ruffoo or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any part of our content without prior written consent.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites and assume no liability for any damage arising from your use of them.

8. Feedback

If you submit reviews, feedback, or suggestions to us, you grant Ruffoo a non-exclusive, worldwide, royalty-free license to use and display such content in connection with operating and promoting our Services. You represent that your submissions do not violate any rights of third parties.

9. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee that the Services will be uninterrupted or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, Ruffoo shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, including but not limited to loss of profits, data, or goodwill.

11. Indemnification

You agree to indemnify and hold harmless Ruffoo, Shopify, and their affiliates from any claims, damages, or expenses arising from your breach of these Terms or your misuse of the Services.

12. Changes to the Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.

13. Governing Law

These Terms of Service and any disputes arising under them are governed by the laws of the State of Wyoming, United States, where Ruffoo Official is headquartered.

14. Contact Information

For questions about these Terms of Service, please contact us at:
📧 Email: hello@ruffoo.com
📍 Address: 2106 House Ave, Suite 321, Cheyenne, WY 82001, USA
🏢 Registered Office: 30 N Gould St, Sheridan, WY 82801, USA
Company: Optora LLC

Thank you for visiting Ruffoo — we’re committed to making every chew safe, strong, and joyful.